Technical Support

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Client Information *

First

Last

Business Name

Address *

Email *

Phone Number

Overview of the type of business

Example: Eye Clinic, Chiropractor.

Do you have an existing Tech Support Vendor?

If No, would you like to hear more about how we can help you?

If Yes, who currently provides such services?

Example: Geek Squad

If Yes, what services are covered?

If No, would you be interested in having talks around us providing support?

Are there any ongoing issues or challenges you're facing with it?

Example: Corrupted computers, slow computers, possible virus infected computers, printers not working, scanner issues.

If Yes, explain some of the challenges you are facing?

What are the primary objectives or goals you would need Tech Support to perform?

Example: Be on-call or Onsite visits.

What are some of the Tech Support needs you may have?

How often would you like Tech Support?

Example: On-Demand which can be on-call or Onsite visits once a month to service computers within each location.

Do you have a current budget you would like to stay within monthly?

Example: $500-700 monthly to service 10 computers which includes backups, anti-virus repairs, performance increases, mointoring and reporting issues.

On a scale of 1-10 how urgent would you say your Tech Support needs are?

Selected Value: 0

Any additional notes?

Example: Questions or concerns around pricing, or questinos around services